Contact

How to reach the editorial team to report an outdated fee, licence or availability detail, ask about the site or raise a privacy or legal question.

  • Updated

Before you write

We cannot help with problems on an exchange — locked accounts, pending withdrawals, lost funds or verification issues must be raised with the exchange’s own support. Our guides on withdrawal delays and KYC may help you understand what is happening, but only the platform can act on your account.

We do not provide personal financial advice and will not tell you which platform or asset to choose.

What we can help with

  • Corrections. If a fee, licence status, payment method or availability detail on a page is wrong or outdated, tell us the page URL and link to the official source. We re-verify and update the page.
  • Missing exchanges. Suggest a platform we should cover for a market; we will add it to the research queue.
  • Privacy or legal requests. See the privacy policy and terms of use.
  • Affiliate programmes. Exchanges wishing to discuss a partnership should note that partnerships never affect coverage or ranking (see our editorial policy).

Who you are contacting

SwapSift is an independently operated crypto exchange comparison and information website. SwapSift is not a cryptocurrency exchange, broker, financial institution, or custodian and does not hold customer funds. E-mail is our contact channel; we do not offer telephone support or account services.

Contact

Email: contact@swapsift.com

Corrections

Spotted an outdated fee, licence or availability detail? Email us with the page URL and a link to the official source and we will re-verify it.